Politique d’expédition

Shipping Policy

Thank you for shopping at Gonanza! Below is everything you need to know about how we handle shipping.

Processing Time

Orders are typically processed within 3–5 business days. During holidays or high order volume, processing times may be slightly delayed.

Domestic Shipping

We ship across the U.S. using reliable carriers. Shipping rates are calculated at checkout based on your location and order size.

International Shipping

We offer worldwide shipping. International shipping costs and delivery times vary by destination and are calculated at checkout.

Note: Buyers are responsible for any customs duties, taxes, or fees incurred upon delivery.

Tracking

Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking info to update.

Lost or Damaged Packages

We are not responsible for lost, stolen, or damaged packages once they leave our facility. If an issue arises, please contact the shipping carrier directly.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders sent to incorrect addresses provided by the customer.